A CEO’s Insights

Brought to you by our Research Sponsor, Pinnacol Assurance

Business Planning in a Time of Uncertainty

At a time of unprecedented uncertainty, what does business planning look like? How do you budget when you don’t know whether the recovery curve will look like a U or a V or a W? How do you find out what’s really going on with your customers and in your market, rather than relying solely on received wisdom?

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Healing the World

As a leader – as an American – these recent weeks have been a cause for self-reflection. Like, I’m sure, all of you, I’ve been examining my own beliefs and behavior and that of my company. My board and I are proud of our company, and believe we set a good example of fair employment practices and good corporate citizenship both in and outside our walls.

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Re-Entry

As the CEO of a workers’ comp insurance company, I’m all about risk management. But making the decision not to reopen our building for the rest of the year was one of the hardest I’ve ever confronted. And determining how to handle our field operations, especially our safety consultants, was harder still.

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Making Remote Work, Work

Welcome to the new reality of remote work. My VP of HR recently participated in a virtual conference with a few hundred counterparts from insurance companies around the world, and the consensus was that none of them will return to the kind of physical work arrangements they had pre-COVID.

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About Phil Kalin

Phil Kalin joined Pinnacol Assurance as CEO in 2013. He has served as the chief executive of both public and privately-backed companies, including large hospital systems, as well as organizations focused on health care data, technology and education. He has been active nationally on health care topics related to insurance, data analytics, technology innovation, cost improvement and risk mitigation. Phil is providing an informed opinion on what we see in the Monthly Economic Indicators.

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About Pinnacol

Pinnacol Assurance is the Metro Denver EDC's Research Sponsor. Pinnacol is Colorado’s leading provider of workers’ compensation insurance. Pinnacol provides comprehensive, competitively priced coverage; immediate attention to claims; a highly qualified network of medical providers; and proactive safety programs to more than 55,000 Colorado businesses. Annually, Pinnacol supports nearly $500 million of Colorado’s economic activity, spends over 35,000 hours keeping Colorado worksites safe and provides compassionate care to over 40,000 Coloradans injured on the job.

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